API Name: ITAM_App__Repair__c

The Repair object is used to track maintenance, repair, upgrade, or warranty-related activities for individual Asset Units in the IT Asset Management system. It ensures visibility into the repair lifecycle of assets and supports better planning, compliance, and operational continuity.

Each record logs the repair type, provider (via Account), timeline (planned and actual), status, and other descriptive information about the repair or upgrade event.

---

🔧 Key Functionalities

• Manages and logs repairs, upgrades, or warranty claims for assets.
• Supports repair lifecycle tracking with planned and actual start/end dates.
• Enables optional linkage to a provider account for warranty/vendor service management.
• Tracks status updates (e.g., New, In Progress, Completed) to monitor progress.

---

⚙️ Key Fields

• Asset Unit – The asset undergoing repair or upgrade.
• Status – Lifecycle state of the repair (New, Planned, In Progress, Completed, Failed).
• Type – Category of repair activity:
  • Repair (Warranty)
  • Repair
  • Upgrade
• Account – (Optional) Service provider or vendor responsible for the repair.
• Planned/Actual Start & End Dates – Timeline fields to track expected and actual duration.
• Description – Notes or context regarding the repair activity.

---

✅ Tips & Best Practices

• Use the Repair (Warranty) type for vendor warranty claims.
• Keep the Planned dates accurate to align with SLA and resource planning.
• When a repair is marked as Completed, you may want to update the Asset Unit Status manually back to Available or In Use as needed.
• Link the Account field to external vendors for better tracking of outsourced maintenance history.

Field Label	Field API name	Type	Help Text
Repair	Name	STRING   (80)
Asset Unit	ITAM_App__Asset_Unit__c	REFERENCE   (ITAM_App__Asset_Unit__c)
Status	ITAM_App__Status__c	PICKLIST   (New, Planned, In Progress, Completed, Failed)
Type	ITAM_App__Type__c	PICKLIST   (Repair(Warranty), Repair, Upgrade)
Account	ITAM_App__Account__c	REFERENCE   (Account)	Optional, you can track repair or warranty provider using this field
Actual End date	ITAM_App__Actual_End_date__c	DATE
Actual Start date	ITAM_App__Actual_Start_date__c	DATE
Description	ITAM_App__Description__c	TEXTAREA
Planned End date	ITAM_App__Planned_End_date__c	DATE
Planned Start date	ITAM_App__Planned_Start_date__c	DATE